Referrals from a GP or specialist are required to attend MIGYNAE and appointments can be made for our Malvern or Essendon North suites by telephoning us on 03 9500 1828.
On making your appointment, a Welcome Letter will arrive via email with a list of documents that we require. Some documents may have already been forwarded to our office, others will need to be sent. We use DocuSign® for this delivery, our secure encrypted email portal, ensuring confidentiality at every step.
We strongly encourage all patients to return all relevant forms and documents immediately upon receiving their Welcome letter so that our office has time to ensure that we are fully prepared for your visit.
Each consultation for a new patient takes approximately 30 minutes whilst review appointments are 15 minutes in length. Our specialists aim to run to appointment times, however, given the nature of our practice, delays are sometimes unavoidable.
To prepare for your first visit, please check that you have collected:
- A referral from your GP or other specialist (GP referrals last 12 months, whilst specialist referrals only last 3 months)
- A copy of any recent relevant blood tests or pelvic ultrasounds
- The result of your last Cervical Screening Test (previously known as a pap smear test)
- Confirmation that your private health fund covers you for Gynaecological care in a private hospital, if considering surgery.
Limited parking is available on the premises. Curbside parking is available on Glenferrie Road and all day parking is located on one side of Haverbrack Avenue, directly opposite our rooms. Please check the parking signs in Haverbrack Avenue as the alternate side is restricted to two hourly parking.
If you are running late for your appointment, please call us to let us know. We all know what the traffic can be like in Melbourne! Whatever the circumstances, the specialist time you require has been reserved especially for you, therefore, please understand that if you are late, it may encroach on the time your doctor has to spend with you in order to avoid delays with their other scheduled patients.
Feel free to arrive 10 minutes before your appointment. We have a comfortable waiting room with soothing playlists and herbal tea available on arrival. We offer full accessibility for our patients with mobility issues. Children are welcome at our rooms; we have private breast feeding facilities and a baby change table. Given the nature of our service we request that you be mindful of other patients’ experiences and be aware that your children remain your responsibility at all times.
We will send you a reminder SMS message the week before your appointment which will give you a chance to confirm at least 72 hours prior to the date. Please call our office if you are unable to make your reserved spot and would like to reschedule. This enables us to offer appointments to other patients on the waiting list. Any cancellation within less than 72 hours can incur a cancellation fee. Rescheduling of appointments is subject to availability and we may not be able to give you your desired times.
As a private practice, our specialists do not usually bulk-bill or offer Pensioner Concessions. Each Doctor sets their own fees. Payment is usually made on the day of consultation. We accept cash, credit card, and EFTPOS. We are able to submit your Medicare claim online to allow for your Medicare rebate to be automatically deposited back into your nominated bank account. Please note there is no Private Health refund on outpatient services.
If you have any questions related to fees and billing, please contact our friendly administrative team on 03 9500 1828.
Please note: patients who have not been seen for over 12 months will require a double appointment and a new referral from either their GP or another specialist.